FAQ
Q: Why should I leave my current card processor?
A: The answer is simple. VS Card Services guarantees to SAVE YOU MONEY. Once you fill out our initial worksheet, one of our merchant specialists will do all research necessary to get you the cheapest solution for your business, while still maintaining quality services. You have nothing to lose and so much to gain.
Q: Will this cost me anything?
A: NO. VS Card Services does not charge any upfront fees and requires zero commitment. This means no start up costs, no contracts, no surcharges. It is 100% free for you to have our merchant specialists find you the best possible deal for your business. Our goal is to allow your company to process credit cards at the cheapest rate possible. VS Card Services conducts itself based on a stringent business model based on longevity and customer satisfaction. If you decide to switch to our services, we will even reprogram your existing terminals and gateways free of charge.
Q: When can I be up and running with VS Card Services?
A: Every business has unique needs and for this reason, some will take longer to get up and running than others. With that said, VS Card Services can usually have you processing in as little as 3 days. However, with certain businesses, it may take upwards of two weeks. PLEASE NOTE: do not stop or cut off your current provider until we have notified you that your individual processing plan is ready. We do not want you to lose out on any sales while we are finding you the best possible solution.
Q: Are there any business types you don’t accept?
A: No. VS Card Services is proud to offer our assistance to all businesses, including high risk and offshore accounts.
Q: How soon can I be approved?
A: Once we have found you the best rate possible, it takes 24-48 hours for approval. Immediately after approval, your services will be ready for the set up process and your products will be shipped.
Q: Will I be approved even if I have bad credit?
A: Yes. VS Card Services has the highest approval rate in the industry and is willing to approve accounts regardless of your credit history or current score.
Q: Will I need a bank account to process credit cards?
A: Yes. You will need a bank account and a business checking account in order to receive funds directly from your customers.
Q: Is there an advantage to accepting credit cards online?
A: Absolutely! In today’s world, online sales are a necessity for any business that is looking to keep up with customer demands. Online sales are a great way to boost your profit and expand your customer base.
Q: What is a charge back?
A: A charge back is the term for a return of funds to a customer, usually because the customer refutes the charge. If a customer calls their bank and says they did not authorize a specific charge, a charge back will be placed on that transaction. This often occurs if your business operates under multiple names, so be sure to let customers know what the charge may show up as on their bank statement.
Q: How do I avoid charge backs?
A: As mentioned above, a charge back is commonly caused by confusion on the customer’s behalf. Making your merchant processing ID the same name as your website or business will help clear up any chance of confusion. If this is not an option, as you are operating under multiple names, please alert the customer to the possibility of another name showing up on the statement.
Q: What all do I need to open a merchant account?
A: A Unites States business checking account is all that is required to open a merchant account through VS Card Services.
Q: When will I receive the funds from sales?
A: All funds will be deposited directly into your checking account usually within two business days.